Nursing foundation Unit-iv Bsc nursing 1st year

                         UNIT IV

            COMMUNICATION AND       NURSE   PATIENT RELATIONSHIP

   SHORT ANSWERS

1. Define communication?

A) Communication is sending and receiving information between two or more 

people. The person sending the message is referred to as the sender, while the 

person receiving the information is called the receiver. The information 

conveyed can include facts, ideas, concepts, opinions, beliefs, attitudes, 

instructions and even emotions.

2. Enlist the levels of communication?

A) 1. Intrapersonal 

2. Interpersonal 

 3. Small Group Communication

 4. Public Communication

 5. Mass Communication

 6. Intrapersonal Communication

3. List down the elements of communication?

A) 1. Source

2. Message

3. Channel

4. Receiver

5. Feedback

 6. Environment

 7. Context

 8. Interference 

4. Enlist types of communication?

A) • Interpersonal communication 

• Intrapersonal communication

 • Group Communication

• Mass Communication 

• Verbal Communication 

• Non-Verbal Communication 

• Meta- Communication 

• Formal communication 

• Informal communication 

• Downward communication 

• Upward communication 

• Horizontal communication

 • Diagonal communication

5. Define empathy?

A) Empathy is the ability or practice of imagining or trying to deeply understand 

what someone else is feeling or what it’s like to be in their situation. Empathy is 

often described as the ability to feel what others are feeling as if you are feeling it 

yourself. To feel empathy for someone is to empathize.

6. List out the modes of        communication?

 A) There are three modes of communication:

• Interpretative Communication

• Presentational Communication

• Interpersonal Communication

7. Enlist steps of communication process?

 A) Sender, Message, Encoding, Media, Receiver, Feedback, Noise.

8. List down factors influencing communication.

1. Cultural Diversity.

2. Misunderstanding of Message.

3. Emotional Difference.

4. Past Experiences.

5. Educational and Intellectual Difference.

6. Group Affiliations.

7. Positional Differences among the Personnel.

8. Functional Relationship between Sender and Receiver.

9. List down any four purposes of patient teaching?

A) ◘ The system establishes a unit of measure for nursing.

◘ Program costing and formulation of the nursing budget. 

◘ Tracking changes in patients care needs.

◘ Determining the values of the productivity equations 

◘ Determine the quality.

10.Enlist four barriers to effective communication.

A) Language Barriers, Psychological Barriers, Physiological Barriers, Attitudinal 

Barriers, Systematic barriers, Cultural Barriers of Communication, Perceptual 

Barriers, Technological Barriers & Socio-religious Barriers.


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